...solve thorny business challenges in the time it takes to drink a cup of tea


Ever get to the end of a busy day wondering what the heck you got done?

Working so hard and getting nowhere just feels so darned frustrating.

It doesn’t have to be.

Yes, running your business can be a demanding, exhausting and gruelling affair.

It can also be (and should be) a rewarding, worthwhile, valuable, meaningful and enjoyable part of your life, where you can see and feel progress towards the vision you have for your business.


Do one important thing every day that takes you towards the business you’d be proud to own and run.

Start with 4 helping hands here or read on for the full Bitesize Business Breakthrough. Use your device's back arrow to return to this point.

Just like steering a dinghy in fast moving water, you can only steer the boat if the boat is going faster than the torrent – you can only steer your business if you work on improving your business.

Just going with the flow (however fast it is) results in danger and death! In business, just doing the urgent day-to-day jobs, and none of the important jobs, keeps you busy but doesn’t get you what you want.

Size doesn't matter...

Whether your business is small or large, there are lots of jobs need doing – cash flow, customer care, sales, marketing, wages, recruiting, doing what your customers have paid you for, getting customers to pay, paying suppliers.

The list of jobs is almost endless. And the flow of these jobs is like a river, it never stops. It’s hardly surprising that you’re forced to put off the ‘important’ vision-focused jobs just to get all the urgent jobs done:

  • A call from a customer takes you away from training a colleague
  • Chasing cash takes you away from an important joint venture deal
  • A customer mix-up stops you planning your new product launch 

But if all you ever do is the day-to-day work every day, all you’ll ever get is more of the same day-to-day work tomorrow. Why not get better?

Just like John Bytheway, best selling author and speaker, says:

“Inch by inch, life’s a cinch. Yard by yard, life’s hard”

Ed Sheeran smashes it by working inch by inch...

Contrast 2017 with 2009. During 2009, sleeping rough or sofa surfing, Ed Sheeran played more than 300 gigs at small venues and open mic nights…

Every day moved Sheeran towards the goal he had as a teenager.

He honed his talent day in, day out, to be better at his one thing – working a crowd with his guitar and a loop pedal.

It worked.

In 2015 Sheeran sold out 3 nights at Wembley Stadium.

In March 2017 Sheeran released his third album, ‘Divide’. Within a week, all 16 songs were in the Top 20.

Here's a proven solution for your business...

Get clear on what you want your business to look like or where you want your business to go.

Then work out what one thing you must do every day so that you get there.

What if every daily action gets you a 50% increase?

Would you be more committed to taking daily action if every day got you a 50% better result? We would be.

In 1983, a scientist called Lorne Whitehead showed that one toy domino can topple another domino 50% bigger than itself.

This means if you start a domino run with a 5cm domino, the 10th domino will be taller than Neil Fingleton – the tallest man ever in Europe at 7ft 7inches. The 24th domino will be taller than The Shard in London!

“When one thing, the right thing, is set in motion, it can topple many things.” – Gary Keller, The One Thing

Check out the downloadable tools at the end of this report to see a video proving this and see how the amazing maths works in a graph! You can read about Sheeran’s grand plan too. For sure, Sheeran didn’t see a 50% audience increase at each gig, but his skills grew one gig (domino) at a time.

Real-life business success also shows the power of daily steps…

Ed Sheeran’s progress is very like the real-life progress great businesses make. As shown by the Jim Collins’ research in his book ‘Good To Great’.

The Jim Collins study showed how 11 great businesses exceeded market growth by more than 3 times the norm (one attained 18 x the market growth).

All 11 great businesses made lots of little steps. Little regular steps that resulted, eventually, in rapid and sustainable success (for 15 years).

Collins called this the ‘flywheel’ effect– regular action builds momentum and eventually the wheel starts flying. Many days pass without much obvious progress or success.

A bit like Ed Sheeran’s daily grind in 2009 resulting in very little, until he got massive success in 2015 and 2017.

STOP being busy doing all the urgent jobs for a short time every day

START doing one important thing every morning towards your one goal

What’s your daily ‘get-up-and get-going’ driver?

To keep driving whilst seeing little or no progress can be demoralising.

It’s easier to give up than keep going.

Ed Sheeran didn’t give up. He stuck to his daily gig-a-day grind. He knew what he wanted, he was a driven man.

For you to be driven to take action every day towards your goal, you better be passionate about your goal.

It worked for Jim Collins’ 11 ‘Good To Great’ businesses, who focused on what was deeply passionate to them.

Working out what their deep passion was helped show them which domino run to start, which domino run to keep going - and which domino runs to avoid.

Jim Collins points to the need for a Big Hairy Audacious Goal (BHAG) – this is the big, ultimate domino at the end of the run. What does it look like? Know this and you’ll be driven and you’ll know which daily actions (smaller dominos) to take…

The 3 keys to your BHAG…

“All business people want productivity and profit, but too many fail to realise that the best path to attaining them is through purpose driven priority”

Like Gary Keller points out – your purpose sets your priority and your priority determines the productivity your daily actions produce.

Working on purpose…

“No matter our motivations, most of what we do in life is ultimately meant to make us happy”

Keller points to the findings of a pre-eminent psychologist, Dr. Martin Seligman, who suggests 5 factors that contribute to our happiness - our 5 sources of happiness:

  • Positive emotion and pleasure
  • Achievement
  • Relationships
  • Engagement
  • Meaning

Which one of these is your main driver?

What Big Hairy Audacious Goal for your business connects with your main driver?

Clear and present priority…

Once you are clear on your purpose (your BHAG) setting your priority for the next 5 years, the next year, this month, this week, today, gets easier.

Keller provides a focus question to help you work out your priority in each time frame. To work, it must influence your daily actions (dominos):


“What’s the one thing I can do today such that by doing it, everything else becomes easier or unnecessary?”

Gary Keller

What’s the domino you can knock over today that gets you one step closer to the BHAG or ultimate domino? 

You’ll find more on this focus question in the download tools.

Productivity power...

If you struggle to answer the focus question above, it’s possibly because you’ve had a challenging day and your brain has run out of juice, just like a battery does, just like your other muscles do when you work them hard. You might also struggle because you’re distracted by other things.

  • Distraction is productivity enemy number one
  • Enemy number two is brain fatigue

Keller points to research proving that to be productive on your BHAG, you should block off distraction-free (domino) time. This time should be when your brain is at its freshest and most powerful (in the morning before everything else kicks off!).

Set your dominos running

Pick your BHAG, block off daily distraction-free time, and go knock your first domino over...

Your guide for running high stakes meetings:

4 helping hands for you…

Small daily or weekly steps towards your goal will get you there like it did Ed Sheeran. A single focus worked for the great businesses in Jim Collins’ research too.


Work out your long term Big Hairy Audacious Goal, one you can be passionate about


Use Keller’s focus question to help work out your ‘one thing’ focus for the year, the quarter, month, week and today


Block off distraction-free time in your diary, however small, to do your most important ‘one thing’ work


Do your ‘one thing’ work when you’re at your freshest and most energised – every morning


“I can’t just focus on my ‘one thing’ every day – my business needs me to do lots of other stuff daily”

Yes your business needs you to do lots of things every day for your business to exist.

But if you want your business to more than just ‘exist’ why not allow yourself 30 minutes of distraction-free time every  morning? Or an hour once a week? And knock a domino over towards your BHAG.

You’ll then get to every Friday feeling that you have moved towards what you want, towards your BHAG. You’ll be working your flywheel of success.

Success is sequential, not simultaneous. One small step every day or every week. Worth a try?

“I’m busy enough just doing what I can to keep my business going and earning a crust. Thinking about my purpose or BHAG is not for me.”

If your BHAG is unclear why not simply use a little distraction-free time when you’re at your freshest?

Use the time to work out what you’d like your business to look like in 5 years time. Or work out which of the 5 sources of happiness would best motivate you and how that would work in your business.

If you prefer why not come and have a cup of coffee with us and we’ll talk it through with you?

“My daily to-do list still needs action every day, they’re not distractions”

Getting your daily work done is necessary and can’t be ignored.

Similarly you shouldn’t ignore working on your business’s BHAG. Is it too much to invest 30 minutes a day or 60 minutes a week moving your business forward?

One question that could help you reduce your daily grind is:

“Who else should be doing this for me?”

This can point to delegating work or outsourcing jobs that are not the best use of your valuable time.


“How do I know that a BHAG or ‘one thing’ focus will work for my business?”

Take no action on your one big hairy audacious goal (BHAG) and you’ll stand still.

Spread yourself thin across many actions and many distractions and you’ll make slow, frustrating progress.

Do one thing every day towards your one goal (without distraction) and you start a domino run towards your success.

Your 'Make It Happen' checklist:

Distraction-free time every day, working on your 'one thing' every day, gets you success...

It's so easy to let the many and varied day-to-day jobs of running your business dominate your working life.

Only when you take daily action on the jobs that improve the future of your business will you be like Ed Sheeran! You'll also be like the 11 'Good to Great' businesses that outperform their competitors by up to 18 times.


Work out your long-term Big Hairy Audacious Goal (BHAG)

One you can be passionate about, one that has you jumping out of the bed every morning to get started.

Make sure your BHAG is connected to what genuinely makes you happy.


Use Keller's focus question to help work out your 'one thing' (domino) focus

For the next 12 months, the quarter, the month, the week and today.

'What's the one thing I can do today such that by doing it, everything else becomes easier or unnecessary?'


Block off distraction-free time in your diary, however small, to do your most important 'one thing' work

This is you using the domino effect in your calendar, every day or at the very least once a week, so you make progress towards your BHAG.


Do your 'one thing' work when you're at your freshest and most energised - every morning

Your brain, like all your muscles, gets fatigued through use. Schedule quality time when you’re fresh on your daily BHAG actions– the morning is best!

Click here to read this whole Bitesize Business Breakthrough 

Want to know more?

The One Thing

Gary Keller

Keller’s The One Thing gives practical, research-based insight for personal productivity and success

Good To Great

Jim Collins

Collins’s Good To Great shows the paths 11 uber-successful businesses took


Go to the link below and you’ll find a selection of practical support tools to help you get clear on your BHAG, put the domino effect and ‘the one thing’ to work for you and your business.


This report is shared by

Wayne Hockley
Wayne Hockley, Director


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