Breakthrough Accountability
Why put up with the broken promises, missed deadlines and bad behaviour that hold your business back?
Engaging Tweets
Time to take accountability in your business seriously…
How accountable are your team for getting the work done?
Start holding your team to account and see the difference it makes to your business
What happens to the success of your business when you hold your team to account
View accountability as a business opportunity
Why risk the future of your business by not holding your team to account?
Get better results in your business by making your people accountable
When your people are accountable your business will succeed
If you don’t make your team accountable, then your business is at risk
Build in accountability and build in success for your business...
Tackle below-par performance in your business by having accountability conversations
Accountability is hard, emotional and often avoided – be different and embrace it for business success
Tackle below par performance early in your business with accountability conversations
Use the words obligation and responsibility in positive accountability discussions in your business…
Make time to handle your accountability conversations well – your business will benefit
Stop running from accountability conversations, tackling them in the right way is a business benefit
Broken promises don’t have to result in arguments in your business
How can you have valuable and non-confrontational accountability conversations in your business?
The right kind of conflict can boost the success of your business
When push comes to shove how good are you at dealing with conflict in your business?
Lead by example and start to make your people accountable in your business
Challenge the queue jumpers in your business with the right kind of conflict
Show your people what to say and how to say it and embrace accountability for your business success
Move your business forward by using the right kind of conflict as a business tool
Because conflict moves businesses forward – should you be using it in your business?
How to use conflict as a driver for future business success
When it comes to accountability, identify the right problem
Take your time and deal with the issues that matter in your business
Speed rarely leads to the right business discussions
Time to slow things down and have the right conversations in your business
What happens when you choose the right accountability issue for your conversation…
Revive the health of your business by using CPR in your accountability conversations
What happens to your business when you focus on the Content, Pattern and Relationship in your accountability conversations
Because you want a healthy business, use CPR in your accountability conversations
Time to take the health of your business seriously – use CPR in your accountability conversations
Start using the right tools to make your accountability conversations work for your business
How to use the right tools in your accountability conversations and change the performance of your business
Use the right words in your accountability conversations and get a great outcome for you and your team.
Choose your words carefully and your accountability conversation will be a success
Safety is the key to any successful accountability conversation
The contrast principle will change the way you have accountability conversations in your business
Start your accountability conversation well by using the contrast principle…
What happens when you use the ‘contrast principle’ in your accountability conversations
Holding your people to account does not have to be a negative discussion
Choose the right words and your accountability conversation will bring your business success…
Use accountability conversations as moments of opportunity in your business
Improve the profits of your business by making your people accountable
Enjoy profit growth in your business when you embrace accountability
What happens to the profits of your business when you make your people accountable?
Accountability in your business will deliver results and drive up your profits
The right accountability conversations will improve your business results…
How do you make accountability conversations work for your business?
Accountability – the business breakthrough you have been looking for
LinkedIn Updates
1. How many times in your business have you turned to another manager and said, ‘We need to start holding the people in our business to account’?
This is normally a reaction when something has gone wrong, a deadline has not been met or a customer has been let down…
These moments are normally avoided since we don’t as a rule like conflict, however click here to view accountability conversations as a business opportunity.
2. No wonder the word accountability has such negative connotations. And since most people view it as something to get hit over the head with, we tend to avoid it and instead focus our energy on coming up with creative excuses, blaming, or finger pointing.
But click here to learn that rather than hiding behind the issues or creating excuses these moments could be viewed as an opportunity for personal development…
3. The Business Dictionary Definition of accountability is:
The obligation of an individual or organisation to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner”.
The words obligation and responsibility can be intimidating and scary if accountability is defined like this and it’s no wonder that people think of it as a punishment when something goes wrong…
But click here to learn that it doesn’t have to be like this…
4. How often do you hold the people in your business accountable?
Ken Blanchard (world-renowned business author and trainer) suggests: “The greatest test of a relationship is what happens when someone lets you down. Yet these are the moments of greatest opportunity”
Click here to learn that when you tackle below-par performance early and have a well-structured conversation to solve the issue you WILL strengthen the relationship.
5. How often does conflict arise in your business?
How do you deal with it? Do you embrace it, or do you lock it away in a cupboard never to be seen again?
In Patrick Lencioni’s book ‘The Five Dysfunctions of a Team’ he promotes and positively encourages the idea of conflict.
The right kind of conflict, Constructive Conflict. Click here to learn more.
6. Teams that fear conflict fail to have accountability conversations, they fail to address the issues that are holding the business back and fail to address the underperformance of any of their members.
Click here to learn that teams that engage in conflict must make their accountability conversations constructive and well structured.
7. When it comes to having difficult or potentially confrontational conversations, how well do you prepare?
An accountability conversation is never going to go well if you start it with:
“For Heaven’s sake, what’s wrong with those bozos!”
Click here to learn that successful breakthrough accountability starts with you, working on you first. Before you even open your mouth!
8. Remember, when asking a member of your team to account for their actions, the success of the conversation lives or dies on how you deliver what you want to say and the way the other person receives it…
Problems rarely come in tiny boxes, they come in giant, messy bundles that you have to take the time to unbundle…
Click here to learn that the key to the success of the accountability conversation you have is choosing the right problem or issue for your conversation and preparing well.
9. You want to run a healthy business where you and your team are happy, enjoy coming to work and thrive…
However, you must also run a profitable business where your team work hard, push themselves and are accountable for the work they do, and the deadlines set…
So, click here to learn how to keep the peace even when conflict threatens because of underperformance, bad behaviour or failed delivery?
10. In their book ‘Crucial Conversations’ the authors (Kerry Patterson et al) suggest a few tools to help you choose the right issue to focus on in your accountability conversation.
Think about the persons behaviour and use ‘CPR’ to help isolate the right issue for discussion.
This acronym stands for Content, Pattern and Relationship. Click here to learn how to use this to revive your business.
11. When it comes to discussing the performance of your team and the work they do on a daily basis, how many times do you praise them?
How many times do you congratulate them for the deadlines they hit, for the work they have submitted, for the extra business they have won or for the long hours and dedication they show to your business?
Unfortunately, accountability is usually viewed in a more negative way… Click here to learn how to change the perception of accountability and use it as a positive business driver.
12. Click here to learn what the ‘contrast principle’ is and that when you use successfully in your accountability conversations you will make the person feel safe and aware that you are focusing on the ONE issue that is causing a problem…
13. How many times in your business have you avoided an accountability conversation?
At that moment when someone has not delivered something that they promised or not hit a deadline that was crucial, have you tackled the situation, had the conversation?
Click here to learn that the right accountability conversations will improve the morale of your team and drive up your profits.
14. Put simply, most of us don’t want the stress or the grief that comes from having such difficult accountability discussions.
However, broken promises, missed deadlines and bad behaviour all hold your business back.
So, it pays to work on your accountability skills.
Click here to learn 4 tips to start making your accountability conversations more productive and less stressful.
Facebook Posts
1) How many times in your business have you turned to another manager and said, ‘We need to start holding the people in our business to account'?
This is normally a reaction when something has gone wrong, a deadline has not been met or a customer has been let down…
These moments are normally avoided since we don’t as a rule like conflict, however click here to view accountability conversations as a business opportunity.
2) No wonder the word accountability has such negative connotations. And since most people view it as something to get hit over the head with, we tend to avoid it and instead focus our energy on coming up with creative excuses, blaming, or finger pointing.
But click here to learn that rather than hiding behind the issues or creating excuses these moments could be viewed as an opportunity for personal development…
3) The Business Dictionary Definition of accountability is:
The obligation of an individual or organisation to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner”.
The words obligation and responsibility can be intimidating and scary if accountability is defined like this and it’s no wonder that people think of it as a punishment when something goes wrong…
But click here to learn that it doesn’t have to be like this…
4) How often do you hold the people in your business accountable?
Ken Blanchard (world-renowned business author and trainer) suggests: “The greatest test of a relationship is what happens when someone lets you down. Yet these are the moments of greatest opportunity”
Click here to learn that when you tackle below-par performance early and have a well-structured conversation to solve the issue you WILL strengthen the relationship.
5) How often does conflict arise in your business?
How do you deal with it? Do you embrace it, or do you lock it away in a cupboard never to be seen again?
In Patrick Lencioni’s book ‘The Five Dysfunctions of a Team’ he promotes and positively encourages the idea of conflict.
The right kind of conflict, Constructive Conflict. Click here to learn more.
6) Teams that fear conflict fail to have accountability conversations, they fail to address the issues that are holding the business back and fail to address the underperformance of any of their members.
Click here to learn that teams that engage in conflict must make their accountability conversations constructive and well structured.
7) When it comes to having difficult or potentially confrontational conversations, how well do you prepare?
An accountability conversation is never going to go well if you start it with:
“For Heaven’s sake, what’s wrong with those bozos!”
Click here to learn that successful breakthrough accountability starts with you, working on you first. Before you even open your mouth!
8) Remember, when asking a member of your team to account for their actions, the success of the conversation lives or dies on how you deliver what you want to say and the way the other person receives it…
Problems rarely come in tiny boxes, they come in giant, messy bundles that you have to take the time to unbundle…
Click here to learn that the key to the success of the accountability conversation you have is choosing the right problem or issue for your conversation and preparing well.
9) You want to run a healthy business where you and your team are happy, enjoy coming to work and thrive…
However, you must also run a profitable business where your team work hard, push themselves and are accountable for the work they do, and the deadlines set…
So, click here to learn how to keep the peace even when conflict threatens because of underperformance, bad behaviour or failed delivery?
10) In their book ‘Crucial Conversations’ the authors (Kerry Patterson et al) suggest a few tools to help you choose the right issue to focus on in your accountability conversation.
Think about the persons behaviour and use ‘CPR’ to help isolate the right issue for discussion.
This acronym stands for Content, Pattern and Relationship. Click here to learn how to use this to revive your business.
11) When it comes to discussing the performance of your team and the work they do on a daily basis, how many times do you praise them?
How many times do you congratulate them for the deadlines they hit, for the work they have submitted, for the extra business they have won or for the long hours and dedication they show to your business?
Unfortunately, accountability is usually viewed in a more negative way… Click here to learn how to change the perception of accountability and use it as a positive business driver.
12) Click here to learn what the ‘contrast principle’ is and that when you use successfully in your accountability conversations you will make the person feel safe and aware that you are focusing on the ONE issue that is causing a problem…
13) How many times in your business have you avoided an accountability conversation?
At that moment when someone has not delivered something that they promised or not hit a deadline that was crucial, have you tackled the situation, had the conversation?
Click here to learn that the right accountability conversations will improve the morale of your team and drive up your profits.
14) Put simply, most of us don’t want the stress or the grief that comes from having such difficult accountability discussions.
However, broken promises, missed deadlines and bad behaviour all hold your business back.
So, it pays to work on your accountability skills.
Click here to learn 4 tips to start making your accountability conversations more productive and less stressful.
Blog Posts
1. How many times in your business have you turned to another manager and said, ‘We need to start holding the people in our business to account’?
This is normally a reaction when something has gone wrong, a deadline has not been met or a customer has been let down…
These moments are normally avoided since we don’t as a rule like conflict, however click here to view accountability conversations as a business opportunity.
2. No wonder the word accountability has such negative connotations. And since most people view it as something to get hit over the head with, we tend to avoid it and instead focus our energy on coming up with creative excuses, blaming, or finger pointing.
But click here to learn that rather than hiding behind the issues or creating excuses these moments could be viewed as an opportunity for personal development…
3. The Business Dictionary Definition of accountability is:
The obligation of an individual or organisation to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner”.
The words obligation and responsibility can be intimidating and scary if accountability is defined like this and it’s no wonder that people think of it as a punishment when something goes wrong…
But click here to learn that it doesn’t have to be like this…
4. How often do you hold the people in your business accountable?
Ken Blanchard (world-renowned business author and trainer) suggests: “The greatest test of a relationship is what happens when someone lets you down. Yet these are the moments of greatest opportunity”
Click here to learn that when you tackle below-par performance early and have a well-structured conversation to solve the issue you WILL strengthen the relationship.
5. How often does conflict arise in your business?
How do you deal with it? Do you embrace it, or do you lock it away in a cupboard never to be seen again?
In Patrick Lencioni’s book ‘The Five Dysfunctions of a Team’ he promotes and positively encourages the idea of conflict.
The right kind of conflict, Constructive Conflict. Click here to learn more.
6. Teams that fear conflict fail to have accountability conversations, they fail to address the issues that are holding the business back and fail to address the underperformance of any of their members.
Click here to learn that teams that engage in conflict must make their accountability conversations constructive and well structured.
7. When it comes to having difficult or potentially confrontational conversations, how well do you prepare?
An accountability conversation is never going to go well if you start it with:
“For Heaven’s sake, what’s wrong with those bozos!”
Click here to learn that successful breakthrough accountability starts with you, working on you first. Before you even open your mouth!
8. Remember, when asking a member of your team to account for their actions, the success of the conversation lives or dies on how you deliver what you want to say and the way the other person receives it…
Problems rarely come in tiny boxes, they come in giant, messy bundles that you have to take the time to unbundle…
Click here to learn that the key to the success of the accountability conversation you have is choosing the right problem or issue for your conversation and preparing well.
9. You want to run a healthy business where you and your team are happy, enjoy coming to work and thrive…
However, you must also run a profitable business where your team work hard, push themselves and are accountable for the work they do, and the deadlines set…
So, click here to learn how to keep the peace even when conflict threatens because of underperformance, bad behaviour or failed delivery?
10. In their book ‘Crucial Conversations’ the authors (Kerry Patterson et al) suggest a few tools to help you choose the right issue to focus on in your accountability conversation.
Think about the persons behaviour and use ‘CPR’ to help isolate the right issue for discussion.
This acronym stands for Content, Pattern and Relationship. Click here to learn how to use this to revive your business.
11. When it comes to discussing the performance of your team and the work they do on a daily basis, how many times do you praise them?
How many times do you congratulate them for the deadlines they hit, for the work they have submitted, for the extra business they have won or for the long hours and dedication they show to your business?
Unfortunately, accountability is usually viewed in a more negative way… Click here to learn how to change the perception of accountability and use it as a positive business driver.
12. Click here to learn what the ‘contrast principle’ is and that when you use successfully in your accountability conversations you will make the person feel safe and aware that you are focusing on the ONE issue that is causing a problem…
13. How many times in your business have you avoided an accountability conversation?
At that moment when someone has not delivered something that they promised or not hit a deadline that was crucial, have you tackled the situation, had the conversation?
Click here to learn that the right accountability conversations will improve the morale of your team and drive up your profits.
14. Put simply, most of us don’t want the stress or the grief that comes from having such difficult accountability discussions.
However, broken promises, missed deadlines and bad behaviour all hold your business back.
So, it pays to work on your accountability skills.
Click here to learn 4 tips to start making your accountability conversations more productive and less stressful.
Engaging E-mails
Monthly email to share the business breakthrough with your contacts.
Subject: Improve your business results by holding your team to account...
Preview text: Your complimentary business breakthrough
Main email wording:
How easy do you find it to hold to account the people around you when they fail to meet your expectations?
Most of us don’t want the stress, grief or conflict that comes from such difficult discussions.
Avoiding these ‘accountability’ conversations can hold your business back.However, when you embrace and learn the skills needed to have healthy accountability conversations, your business becomes more productive, profitable and healthy too...
In this ‘breakthrough accountability’ edition of Business Bitesize you will learn, in the time it takes to drink a cup of tea:
- why it's important to search for the right kind of conflict
- how using ‘CPR’ can help you find the right issue for discussion
- that when you use the ‘contrast principle’ you find the right words for your accountability conversation
When you start to make your accountability conversations more productive and less stressful you will build a better team and increase the success of your business.
Email to go with Blog 1
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Business Breakthrough Subscriber Resources